Support

Welcome to our support area. Below are the contact details of our specialized team.

Office hours:
Monday to Friday from 7 a.m. to 5 p.m. to 7 p.m.
On Saturdays and Sundays, tickets and messages are attended via WhatsApp.
Mail: support@quatrobus.com
Phone: +51 (01) 6449189
WhatsApp: +51 964 242 451

Training and support videos

Below is a complete list of video training manuals to get the most out of the QuatroBus solution.

Billing Videos

Electronic Billing Module Log Guide – QuatroBus

Electronic Billing 2019 – QuatroBus

Electronic Billing Module 2021 – QuatroBus

Guide to use the update button Sunat Ticket – QuatroBus

Printing Videos

Problem with the view of the ticket printout, it closes automatically – QuatroBus

Printer does not cut travel tickets model Epson TM T20II – QuatroBus

Problem that prints travel tickets out of square or with small letters on the EPSON STAR BSC 10 model – QuatroBus

Direct printing – QuatroBus

Printer Problems – Margin Correction – QuatroBus

Problem with the size of travel tickets Model Bixolon-350III – QuatroBus

Firefox Page Settings – Application Level – QuatroBus

The printer does not cut tickets – Epson T88V model – QuatroBus

Manifesto print out of square or with small letters on an EPSON FX-890 model – QuatroBus

User Videos – Sales

Create user (Administrator or Seller) – QuatroBus

Reset password – QuatroBus

Reset Password from Administrator User – QuatroBus

Cancel User – QuatroBus

Ticket Generation – QuatroBus

Foxit Reader 9.3 Videos

Installing Foxit Reader 9.3 to see my passenger manifest – QuatroBus

Configuration of the Foxit Reader 9.3 program for printing passenger manifests – QuatroBus

Other videos

Technical Support Team – Web System – QuatroBus

Ticket Sales Module – QuatroBus

Electronic Billing Module – QuatroBus

Parcel Management Module – QuatroBus

Let’s talk

North America Representative

Edwin Betancourt

☎: +1 972 544 6757

📱: +1 (214) 534 9445

✉: ebetancourt@quatrobus.com

Latin American representative

Renso Nomberto Mercado

☎: +51 (01) 644 9189

📱: +51 988 240 546

✉: rnomberto@quatrobus.com